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Terms & Conditions 

These terms and conditions govern your use of this website; by using this website, you accept these terms and conditions in full. If you disagree with these terms and conditions or any part of these terms and conditions, you must not use this website.

This website uses cookies.  By using this website and agreeing to these terms and conditions, you consent to Creative Media Skills Group Ltd.’s use of cookies in accordance with the terms of Creative Media Skills Group Ltd.’s privacy policy / cookies policy.

License to use website

Unless otherwise stated, Creative Media Skills Group Ltd and/or its licensors own the intellectual property rights in the website and material on the website.  Subject to the license below, all these intellectual property rights are reserved.

You may view, download for caching purposes only, and print pages from the website for your own personal use, subject to the restrictions set out below and elsewhere in these terms and conditions.

You must not:

Republish material from this website (including republication on another website);

  • sell, rent or sub-license material from the website;

  • show any material from the website in public;

  • reproduce, duplicate, copy or otherwise exploit material on this website for a commercial purpose;

  • edit or otherwise modify any material on the website; or

  • redistribute material from this website [except for content specifically and expressly made available for redistribution.


Where content is specifically made available for redistribution, it may only be redistributed within your organisation.

Acceptable use

You must not use this website in any way that causes, or may cause, damage to the website or impairment of the availability or accessibility of the website; or in any way which is unlawful, illegal, fraudulent or harmful, or in connection with any unlawful, illegal, fraudulent or harmful purpose or activity.

You must not use this website to copy, store, host, transmit, send, use, publish or distribute any material which consists of (or is linked to) any spyware, computer virus, Trojan horse, worm, keystroke logger, rootkit or other malicious computer software.

You must not conduct any systematic or automated data collection activities (including without limitation scraping, data mining, data extraction and data harvesting) on or in relation to this website without Creative Media Skills Group Ltd.’s express written consent.

You must not use this website to transmit or send unsolicited commercial communications.

You must not use this website for any purposes related to marketing without Creative Media Skills Group Ltd.’s express written consent.

No warranties

This website is provided “as is” without any representations or warranties, express or implied. Creative Media Skills Group Ltd makes no representations or warranties in relation to this website or the information and materials provided on this website.

Without prejudice to the generality of the foregoing paragraph, Creative Media Skills Group Ltd does not warrant that:

  • this website will be constantly available, or available at all; or

  • the information on this website is complete, true, accurate or non-misleading.

Nothing on this website constitutes, or is meant to constitute, advice of any kind.  If you require advice in relation to any legal or financial matter you should consult an appropriate professional.

Limitations of liability

Creative Media Skills Group Ltd will not be liable to you (whether under the law of contact, the law of torts or otherwise) in relation to the contents of, or use of, or otherwise in connection with, this website:

  • [to the extent that the website is provided free-of-charge, for any direct loss;]

  • for any indirect, special, or consequential loss; or

  • for any business losses, loss of revenue, income, profits or anticipated savings, loss of contracts or business relationships, loss of reputation or goodwill, or loss or corruption of information or data.


These limitations of liability apply even if Creative Media Skills Group Ltd has been expressly advised of the potential loss.



By using this website, you agree that the exclusions and limitations of liability set out in this website disclaimer are reasonable.

If you do not think they are reasonable, you must not use this website.

Other parties

You accept that, as a limited liability entity, Creative Media Skills Group Ltd has an interest in limiting the personal liability of its officers and employees. You agree that you will not bring any claim personally against Creative Media Skills Group Ltd officers or employees in respect of any losses you suffer in connection with the website.

Without prejudice to the foregoing paragraph, you agree that the limitations of warranties and liability set out in this website disclaimer will protect Creative Media Skills Group Ltd.’s officers, employees, agents, subsidiaries, successors, assigns and sub-contractors as well as Creative Media Skills Group Ltd.

Unenforceable provisions

If any provision of this website disclaimer is, or is found to be, unenforceable under applicable law, that will not affect the enforceability of the other provisions of this website disclaimer.


The Deposit you pay to book your course is non-refundable unless CMS cancel the course. If you cancel a course 8 days or more before the course is due to start, you can transfer your credit to another date/course of your choice. You can only transfer your deposit credit once. If you cancel within 7 days or less of the start date of the course you are not entitled to refund. If you cancel before 7 days and would like a refund, CMS will process it and the refund will be issued within 30 days from the confirmation email. If CMS is forced to shut down due to Government restrictions, CMS is not obliged to reimburse the participant. However, CMS will endeavour to reschedule the course and contact all participants to find the most suitable date to complete the cancelled course.

Complaints Process

If you wish to submit a complaint, please contact us through telephone or email and we will send over a complaints form for you to fill out. Once that has been filled out send it back to us at and we will get back to you within 30 days of the submission of the form.

Coronavirus: latest advice

We continue to monitor closely the situation following the outbreak of the coronavirus (Covid-19) and will update you on any further developments which may affect our learning community.

The health and wellbeing of all our students, visitors and staff is paramount, and we are taking steps, in line with Government guidance, to minimise the risk to us all.

In the event where students or tutors are unable to attend courses to due restrictions that have been places on them by an official body – we will work with those individuals to transfer to a future iteration of their chosen course.

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